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FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

We are very confident in our products quality and we offer our customers a 14 days return. The 14 days period starts with the day you receive your purchased item at your provided shipping address and ends with the date you ship it back to us. Please be aware that we cannot give you refunds for merchandise used or damaged by you.

HOW DO I TRACK MY ORDER?

As soon as we have shipped your order you'll receive a confirmation email with your order tracking number. You can check the status of your order. We ship worldwide Express via DHL and Economy via Royal Mail Signed. You can track your order on www.dhl.com or www.royalmail.com anytime to view and monitor the status of your shipments, by inserting the tracking number supplied.

WHAT ARE THE PAYMENT OPTIONS?

We accept major credit and debit cards. We also accept PayPal payments.

MY PERSONAL INFORMATION ARE SAFE?

We respect your concerns about privacy and follow strict procedures to protect customer information and ensure that your personal information is handled in a responsible manner. We consider your personal information private and confidential. At no point will we share, rent or sell your personal information without your consent.

FAQ: FAQ
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