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STORE POLICY

Because We Care

At Mad Bee Gaming, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today! 

Terms & Conditions

INTRODUCTION AND ACCEPTANCE OF TERMS

By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. The Mad Bee Gaming website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.  Mad Bee Gaming is proud to feature many top gaming gear brands throughout our website. Please be aware that each of various trademarks, product names, company names, accessories, etc. represented on the  The Mad Bee Gaming website are the property of their individual owner-companies.

1-This Website is operated by:  The Mad Bee Gaming . Registered in England.

2-When you access to or use this Web Site and/or buy via this Web Site you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Therefore please read these Terms and Conditions carefully because by accessing and ordering a product, you agree to be bound by same Terms and Conditions.

3-Access to this Website is permitted on a temporary basis and it does not include any possible commercial use of this Website and of its contents, as well as any reproduction, duplication, copy and/or exploitation for any commercial purposes without express written consent of Mad Bee Gaming .

4-When you submit an order, you agree that all agreements, notices, disclosures and other communications that we send to you electronically satisfy any legal requirement that same communications be in writing.

5- Mad Bee Gaming  accepts no responsibility for 3rd party's websites to which it may link to

6-The acceptation of your order begins with the delivery of the goods to your appointed address

7-We follow a confidential order and shipping procedure in which your personal data is solely used for a secured and straight-forward order and shipping process. Furthermore, your personal data is treated with absolute confidentiality and will be deleted upon your request at any time.

8-All pages of this site, including all pictures and designs, are property Mad Bee Gaming Copyright and are protected by the Copyright Protection Act. Copying and distribution require the written consent of the Mad Bee Gaming.

9-Judicial Authority is solely the jurisdiction of our business office.

10-If you are under 16 you must let your parent or guardian know about Mad Bee Gaming T&C before you register to use this Site. We reserve the right to only accept orders from those over 18 however.

11-We may modify the Terms from time to time. If you do not agree to any change to the Terms then you must immediately stop using the Site.

12-To use some of the services or features made available to you on this Site, you will need to register. When you register you are required to provide information about yourself that is true, accurate, current and complete in all respects.

13-The display of any item on our website is not an offer to sell and Mad Bee Gaming shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.

14-If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority.

15-Most orders will be dispatched within 1-2 working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or if items are out of stock.

16-We ship to all countries via Royal Mail and DHL courier. All orders to Non-European countries will be shipped on a DDU (Delivery Duties Unpaid) basis. This means that any duties and taxes incurred in the country of destination are the responsibility of the customer.

17-If you for any reason you refuse delivery, you will still be charged the duties and taxes. Your item will be returned to us and you will be directly charged for the unpaid duties and taxes along with the additional shipping costs. Duty and taxes incurred in the country of destination are the responsibility of the customer.

18- Items purchased online will be returned or exchanged within 14 days by the discretion of the management team. Please be aware that items must be returned in their original designer box. 

19-We have made every effort to display as accurately as possible the colours of our products that appear on Mad Bee Gaming website. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.

20-Payment can be made securely online by cards or PayPal. You may also place your order through fax. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For all customers, we may request that shipping be to the credit card billing address only.

21-By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.

22-Mad Bee Gaming gives no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

23-These terms and conditions and all matters connected with any order you place in our website are governed by English law.

24-Your card will be charged in currency based on the place where the goods are to be shipped. We charge customers either in Pounds Sterling, Euros or Dollars depending on the country of shipment as set out below.

25-Prices are displayed to you when you enter the site in the currency we used for the country indicated by your computer's IP address.

26-If you are in the UK and choose to have the goods shipped to the UK prices will be shown inclusive of VAT (where applicable) at the current rate of 20%. If the country of shipment is outside the UK but within the EU and dependent territories prices will be shown in Euros inclusive of VAT. All other countries are shown a price excluding VAT as no VAT will be due on these orders. Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply.

27-If your order will not be delivered within the timeframe specified at ordering we will notify you and try to rectify the situation as quickly as is practically possible.

28-You may occasionally receive discount codes from us, via e-mail or through promotional material.

29-Passing of property and risk: we will retain the legal ownership of the Items until full payment has been made by you and such payment has been received by us. Legal ownership of the Items will immediately revert to us if we refund any such payment to you. Risk in the Items will pass to you on delivery to you.

30-All content available on the Website are property of Mad Bee Gaming.

31-Agreement between you and Mad Bee Gamingshall come into effect upon shipment of the merchandise that has been ordered by you. By submitting the ordering form provided on our website, you make a binding offer to us to conclude the contract. Your order has been placed once you have entered all the information that is required for the ordering process and subsequently sent us the ordering form by clicking “submit order”.

32-Mad Bee Gaming shall be entitled to reject an order placed by you without stating any reasons. This shall apply particularly in those cases, where there are well-founded suspicions that the ordered articles are to be sold to third parties on a commercial basis.

33-We save your ordering data. If you wish to receive a hard copy of your order, you have the ability to print out the "order confirmation".

34-Warranty:The statutory law of warranty shall apply.

Store Policies: Store Policies
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